| 1.
| Big
Byte's Warranty service is provided only to the original purchase with originalinvoice
and documentation which is FROM Big Byte official Distributor. |
| |
| 2.
| The following items are OUT OF WARRANTY even if returned after
purchased!! |
| |  | Any
items that are defaced or physically damaged by customer. |
| | Any
items that become non-functional due to customer improper use. |
| | Any
items that have the warranty label/mark removed by customer that cannot be verified
as our products. |
| | Any
items that do not have a matching serial number between the product and the original
receipt. |
| | Any
items which is not sold from our official distributors or resellers. |
| |
| 3.
| GPU or ASIC device (VGA) is sensitive
to thermal (heat) issue. The ventilation part or cooler fan is designed to meet
the requirement for reliability of the product. It is not allowed to dismantled
or take off the ventilation part or cooler fan as this may causes damage to the
GPU or ASIC device due to improper re-installation. Non-compliance will cause
the warranty of the product void at user expenses. |
| |
| 4.
| Currently Big
Byte does not directly provide any warranty extensions. Please
contact your reseller or distributor for any independent warranty extensions that
may be available through the reseller. Any warranty extensions provided by the
reseller are independent of Big
Byte |
|
|
| 5. | All
replacement product may include new, remanufactured or refurbished product and
parts. |
| |
| 6. | Any repaired,
replaced or exchanged product will be warranted for the remainder of the original
warranty. |
| |
| 7. | Any problem
or questions, please e-mail to our Customer Service Department, promotions@bigbyteindia.com |
| |
| 8.
| Big-Tek reserves the right to change this policy
without advance notice. |
|
|
| General Card Specifications
are subject to change dependent upon region purchased in and subject to component
availability. |
| Warranty
service FAQ |
